Privacy Policy

Last Revised: April 18, 2023

Thank you for your interest in our website. The protection of your personal data is a major concern for Monarx, Inc. (“Monarx,” “we,” or “us”).

In the following we would like to inform you about the processing of your data, in general (A. General information), about the data processing that takes place when you visit our website (B. Website data processing and collection of your personal data) and the data processing when you use our service (web app) (C. Data processing and collection of your personal data during account registration and Login). Please note that this privacy policy may be updated from time to time due to the introduction of new technologies or due changes in the law. You will be informed of these changes as appropriate and, of course, your interests will be duly taken into account in the event of any changes.

Monarx, Inc., 8 East Broadway Suite 700 Salt Lake City, UT 84111, United States of America is the Data Controller in accordance with Art. 4 No. 7 GDPR and other applicable data protection law. We are responsible for the processing of the personal data, the technical provision, administration and distribution of the Website and the Software and Service.

Our EU GDPR Representative is:

Our UK-GDPR Representative is:

Rickert Services Ltd UK
-Monarx-
PO Box 1487
Peterborough
PE1 9XX
United Kingdom

art-27-rep-monarx@rickert-services.uk

If you have any questions or comments about this Privacy Policy or about data protection in general, please contact our data protection officer by e-mail at privacy@monarx.com.

DPO Monarx
c/o Monarx, Inc.

8 East Broadway Suite 700

Salt Lake City, UT 84111

We only process data if there is a legal basis for doing so. You will find the specific legal basis in the sections about data processing, but in general we may process your personal data if one of the following conditions applies.

We delete the data we process or restrict processing in accordance with the statutory provisions. Where not explicitly stated within the scope of this data protection declaration, we delete the data stored by us as soon as it is no longer required for its intended purpose. We will only retain the data beyond the point at which it is no longer required for its intended purpose if this is necessary for other legally permissible purposes or if the data must be retained for a longer period of time due to statutory retention obligations. If this occurs, processing will be restricted, i.e. blocked, and the data will not be processed for other purposes. A legal obligation to retain data exists, for example, due to documentation obligations under tax and company law.

Our Service is not meant for children under the age of 18. We will delete all data from children under that age. When you believe we might process personal data from children under the age of 13, please contact us at: privacy@monarx.com.

In some cases, we use external service providers for the processing of your data and would like to inform you about the third parties and processors to which we transfer data. We use different third-party providers for our Service. These have different purposes, which we discuss in more detail in the individual descriptions. These providers are used to make our service functional, secure and visually appealing, as well as to continuously optimize its content.

Where processors are being used, they are bound by our instructions under data protection law. These service providers are our contractors and assist with processing of your personal data, for example, to provide the Service. We have carefully selected our contractors and approved these contractors, and they are regularly monitored. Approvals are based on agreements for processing.

We have implemented technical and organizational measures to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. Our security measures are continuously improved in line with technological developments. Please note that the electronic transmission of information is not completely secure.

To protect your data in transit we use encryption technologies (TLS, SSL).

Monarx is based in the State of Utah in the United States. When we obtain personal data about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. We will inform you separately about the recipient and the corresponding legal basis in the event of a cross-border transfer (transfer to a third country or to an international organization).

No automated decision making, including profiling, is used by us.

During the use of our Service and Website, we process your personal data. We only process data when there is a legal basis for doing so. We specify the legal basis in the data processing sections, but in general we can process your personal data if one of the following conditions applies:

You have the following rights free of charge against any person responsible for the processing of your personal data:

For the assertion of claims, please contact the Data Controller or Data Protection Officer (find contact details above). Should you wish to contact us by e-mail, please use an address used to access our system so that we can identify you.

You also have the right to lodge a complaint about the controller's processing of your personal data with a supervisory authority responsible for data protection.

California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For more information please se https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?division=3.&part=4.&lawCode=CIV&title=1.81.5

You have the right to ask businesses to disclose what personal information they have about you and what they do with that information, to delete your personal information, to correct inaccurate information that they have about you, to direct businesses not to sell or share your personal information, and to limit businesses’ use and disclosure of your sensitive personal information:

To make such a request, please contact us through the information mentioned above.

You can review and change the personal information associated with your account by logging into your account and visiting your account profile page. You may also send us an email at privacy@monarx.com to request access to, correct, or delete any personal data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

In general, it is not necessary for you to actively provide personal data for the informational use of our website. We may collect personal data about you (which is automatically transmitted by your browser), i.e. personal data that can uniquely identify you when you use the website, such as:

It is necessary to temporarily store the data for the course of a website visit in order to enable the delivery of the website. Additional storage of the log files takes place in order to ensure the functionality of the website and the security of the information technology systems (in particular to defend against abusive attacks, so-called DDoS attacks). Except where otherwise stated, your IP address will be shortened as quickly as possible so that identification is no longer possible. The legal basis for the temporary storage is the provision of our website for the fulfillment of a contract or the processing of operations required for the performance of pre-contractual measures. The legal basis for the continued storage with a shortened IP address is our legitimate interest in protecting our information technology systems.

To operate this website, we use a hosting provider to process meta and communication data of our website users, on our behalf and based on our legitimate interests in an efficient and secure provision of this website. For the operation of the website we use the hosting provider Webflow Inc., 398 11th St. Floor 2, San Francisco, CA 94103, USA.

For more detailed information on the terms and conditions of use and data protection, please visit: https://www.intercom.com/legal/privacy.

You can contact us via our contact forms to request a quote or to conduct other correspondence.

In order to process your request, we process your name, e-mail addresses, the names of your company, Comments which are absolutely necessary to create an offer. The processing of your data via the contact form takes place on the basis of our legitimate interest to provide a good customer service or is necessary to fulfil a contract or to process operations necessary for the implementation of pre-contractual measures insofar as the contacts are related to contractual performance obligations.

If you use our contact form, we also process data about your location (country and city based on IP address), data obtained from our tracking system, and data about the browser and device used.

We use the "HubSpot" service of the provider HubSpot, Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA as part of the contact form. For this purpose, we have concluded a data processing agreement with HubSpot, in which HubSpot undertakes to process data only in accordance with our instructions. We process your data based on our legitimate interests (efficient processing of requests).

As soon as the contact form is filled out, this information is linked to HubSpot's tracking information if you have consented to this in the cookie settings at the outset. If the email address filled in the form can be linked to an existing contact, we can identify you as an existing contact. The legal basis is your consent, which can be given when you first visit the website. You can withdraw your consent at any time with effect for the future via the cookie settings.

HubSpot guarantees by means of standard contractual clauses plus UK Data Transfer Addendum to maintain EU and UK data protection level. For more information, please visit https://legal.hubspot.com/security. For more information about HubSpot's privacy policy, please visit https://legal.hubspot.com/privacy-policy.

This Website uses Intercom Inc., 55 2nd Street, 4th Fl., San Francisco, CA 94105, USA, it is a communication platform for direct interaction via chat between website users and Monarx. Intercom Inc. provides a platform for us to host documentation and enable the chat function for you, so you can receive support and engage with our team.

When you use the chat bot on our website or visit the support website, we may collect information such as:

In addition, you may voluntarily provide:

The legal basis is your consent. Upon the first visit to our website, we ask for your consent. Consent may be withdrawn at any time. This can be done by using our consent manager or by deleting the cookies in your browser. This data will be automatically deleted after 9 months.

Please note that Intercom is a third party provider. For more detailed information on the terms and conditions of use and data protection, please visit: https://www.intercom.com/legal/privacy

Statistics, Analytics, Advertising- Use of Cookies

We or our partners may in some cases use cookies or process your data in a way that requires your consent. Cookies are small text files that can be stored on your device when you visit our website. Tracking is possible with multiple technologies such as pixel technology or log file analysis. Your consent is given via the so-called cookie banner, which must be actively clicked on.

Unless otherwise stated, the processing described in this section is based on your consent. You can withdraw your consent at any time. Your data will be deleted unless there is a legal obligation to retain the data. Please note that the withdrawal does not affect the previous data processing.

Sometimes, we or our partners use cookies or process your data in such a way that your consent is required. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party analytics tools that collect information about use of the Services and user traffic. Consent is given via the so-called cookie banner, which must be actively clicked. There you will find information on when cookies expire, how to delete cookies and how to withdraw your consent. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.

Unless otherwise stated, the processing described in this section is based on your consent.

In order to determine which content on our website is of most interest to you, we continuously measure the number of visitors and the most viewed content. Therefore, we process your personal data

This website uses Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA to analyse the usage of our website. The collected data is used to optimise our website and our advertising effort.

Google Analytics is a web-analysing-service provided by Google. Google processed this data on our behalf and is contractually bound to implicate measures to ensure the integrity and confidentiality of the data.

Upon visiting our website, the following data is processed:

The legal basis is your consent. Upon the first visit to our website, we ask for your consent. Consent may be withdrawn at any time. This can be done by using our consent manager or by deleting the cookies in your browser. Another possibility is the browser addon provided by google, which deactivates Google Analytics. You can download it here: https://tools.google.com/dlpage/gaoptout?hl=dehttps://tools.google.com/dlpage/gaoptout?hl=de

Google Analytics sets cookies in your browser for the duration of two years from your last visit. These cookies contain a randomly generated User-ID, with which you can be recognised upon your next visit. The recorded data is stored in combination with the randomly generated User-ID, which makes an analysis of pseudonymised user profiles possible. This data will be automatically deleted after 2 months. Other data is stored in aggregated form indefinitely.

Together with Google Analytics we use the Google Tag Manager of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Holding Company: Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The Tag Manager allows us to place and administrate small code elements called “tags” via an interface. The tool itself does not process any personal data itself. Google Tag Manager enables the activation of tags, which allows other services to collect data, but does not access the data itself.

Further information about the Google Tag Manager can be found here: https://www.google.com/intl/de/tagmanager/faq.html

We use the lead generation service of Leadinfo B.V., Crooswijksesingel 50, 3034 CJ Rotterdam, Netherlands this recognizes visits based on IP addresses. Leadinfo uses the visitor's IP address to obtain company data from public sources, such as the Chamber of Commerce.

Leadinfo uses cookies and other browser technologies to evaluate user behavior and recognize users.

The legal basis is your consent. Consent may be withdrawn at any time. The specific storage period of the processed data cannot be influenced by us, but is determined by LeadInfo B.V. You can find further information in the privacy policy for Leadinfo: https://www.leadinfo.com/en/privacy/. Further Information can be found https://help.leadinfo.com/en/gdpr

We use the service of the provider HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141 USA on our website to analyze the use of our website and for tracking/marketing measures/usage behavior in order to provide you with advertising that really interests you. The following data may be collected and processed via HubSpot:

In order to perform web analytics, we use so-called "web beacons" and also set "cookies", which are stored on your computer and enable an analysis of your use of the website by us. For more information about Hubspot's use of cookies, please visit: https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser. For the processing, the legal basis is your consent, which can be withdrawn at any time with effect for the future, and which you have given via the cookie settings. You can withdraw your consent at any time with effect for the future via the cookie settings.

This website uses CloudFront a content delivery network (CDN) operated by Amazon Web Service 410 Terry Avenue North, Seattle WA 98109, United States, to safeguard our website (Web Application Firewall) and optimise loading times (Content Delivery Network).

When you load our website, your requests are routed by the CloudFront Server and statistical data about your visit is being collected and stored on a cookie on your device. This data includes your IP-address, accessed websites, type and version of your browser, your operating system, the referrer-URL (the site, from where you reached us), the length of your stay and the frequency of requests on our pages. The analysis based on this data is necessary to detect and defend attacks. Cookies are used to recognise your device. An analysis for the purpose of statistical evaluation or for advertising purposes is not performed.

The legal basis is our legitimate interest in safeguarding and optimizing the functionality of our website.

For further details, please see: https://aws.amazon.com/cloudfront/?nc1=h_ls

Our website uses Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Fonts is an interactive register with over 800 fonts, that Google provides free of charge.

Google Fonts is an important tool, to keep the high quality of our website. With Google Fonts we can use fonts without having to upload them to our servers. These fonts are automatically optimised for the web and there save data traffic and result in quicker loading times.

Google Fonts supports all established browsers and works reliantly on most mobile devices.

The legal basis is formed by our legitimate interests in the efficient and secure provision of the website.

Google Fonts does not set any cookies on your device. The data is requested via the google-domains fonts.googleapis.com and fonts.gstatic.com. According to Google, these requests are processed separately from other services Google provides. This includes your Google account, if you have one.

Google captures the usage of CSS (Cascading Style Sheets) as well as the fonts used and saves this data securely. Google stores CSS-requests for a day on their servers. The goal of Google is to improve loading time of websites by caching the fonts once and then using them again on any other website that uses Google Fonts. Next to this data, every Google Fonts request also automatically transmits data like your IP-address, language settings, screen resolution, name, and version of your browser to the Google Servers. In order to ensure a correct graphical display, this is necessary.

Our website uses Font Awesome, to embed fonts and icons into the website to make our website more visually attractive. For this purpose we use the processor Fonticons, Inc. ,6 Porter Road Apartment 3R, Cambridge, MA 02140, USA. Further information on data protection can be found at https://fontawesome.com/privacy.

The legal basis is formed by our legitimate interests in the efficient and secure provision of the website. Font Awesome is an important tool, to keep the high quality of our website. With Font Awesome we can use fonts without having to upload them to our servers. These fonts are automatically optimised for the web and there save data traffic and result in quicker loading times.

Font Awesome supports all established browsers and works reliantly on most mobile devices.

Font Awesome does not set any cookies on your device.

The goal of Font Awesome is to improve loading time of websites by caching the fonts once and then using them again on any other website that uses Font Awesome. Next to this data, every Font Awesome request also automatically transmits data like your IP-address, language settings, screen resolution, name, and version of your browser to the Font Awesome Servers. This is necessary to ensure a correct graphical display.

Our website uses JSDeliver to deliver individual web pages quickly and flawlessly on all different devices. For this purpose, we use the open source service of jsedelivr.com of the company Prospect One, Kólewska 65A/1, 30-081, Kraków, Poland. This is a content delivery network (CDN). A CDN helps to provide content of our online offer, especially files such as graphics or scripts, faster with the help of regionally or internationally distributed servers. In order to provide this service, your browser may send personal data to jsdelivr.

When you visit our website, the following data may be recorded, among others:

The legal basis is our legitimate interests in the efficient and secure provision of the website The data is stored for the duration of the session. Further information can be found at https://www.jsdelivr.com/privacy-policy-jsdelivr-net. To prevent the execution of the Java Script code of jsdeliver.net altogether, you can install a so-called Java Script blocker, such as noscript.net or ghostery.com. However, if you prevent or restrict the execution of the Java Script code, for technical reasons this may mean that not all content and functions of our website are available.

We use your personal data to send you our newsletters and to inform you about news from our company, new services, new products, and events tailored to your interests. This includes information on current or future range of services and products as well as functions and events with participation of our company or group companies (e.g., trade fairs). To send you the newsletter, we need your e-mail address. The legal basis for the processing is your consent. We will use the personal data you provided exclusively for correspondence with you, including sending our newsletter. After you entered your email address in the sign-up form on our website, you may receive an e-mail from us asking for you to confirm that you wish to receive the newsletter. We are also entitled to keep your IP addresses, and times of registration and confirmation times to verify your registration and to appropriately clarify any possible misuse of your personal data.

To contact you by e-mail, we need your e-mail address to be able to reply to you. The legal basis for the processing is our legitimate interests in efficient processing of requests.

When you receive an email from us, we also track and analyze your behavior. We are able to analyze our newsletter campaigns. When you open an e-mail, a file contained in the e-mail (so-called web beacon) connects to our newsletter server. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked. Moreover, technical information is recorded (e.g. time of retrieval, IP address, browser type and operating system). However, this information cannot be attributed to the respective newsletter recipient. It will be used exclusively for the statistical analysis of the newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients. Should you not wish to receive an analysis, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

The legal basis for this processing is your consent. You can withdraw your consent to the processing of your personal data at any time by sending us an email stating your request to unsubscribe@monarx.com. If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the unsubscribe instructions contained in such email. Please note that we may still contact you regarding your purchases, orders, services, etc.

We will delete your requests immediately after processing unless legal retention periods require continued retention.

We use for the dispatch of our newsletter Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to communicate with you. This allows us to contact you directly i.e. for request/ password resets or sign up questions. In addition, we analyze your usage behavior in order to optimize our offer.

For more detailed information on the terms and conditions of use and data protection, please visit: https://mailchimp.com/legal/prior-privacy-policy/

We may collect personal data about you, meaning personal data that can uniquely identify you, when you register for an account, such as:

When your register for an account, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We may also use third-party analytics tools that collect information about use of the Services and user traffic.

We may also collect personal data about you, meaning personal data that can uniquely identify you, when you login for your account, such as:

When you login for your account, we may also collect certain information by automated means, such as cookies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.

We may also use third-party analytics tools that collect information about use of the Services and user traffic.

We have a legitimate interest (direct advertising) in advertising to our customers (persons with whom we have or have had a business relationship) by e-mail or post. In particular, we may send you news about our company or group companies, information on events and invitations to review our services and products.

For this purpose and for sending the newsletter, we use the processor mentioned above (“Newsletter”), which processes data on our instructions. To send you advertising by post, we use a post service partner.

You can object to the sending of advertising at any time by sending an e-mail at unsubscribe@monarx.com or by following the instructions at the end of a promotional e-mail. If possible, please send your e-mail from the same e-mail address you used for registration, so that we can assign you more easily.

For the data storage we use the hosting service AWS of the hosting provider Amazon Web Services (AWS) 410 Terry Avenue North, Seattle WA 98109, United States. We use this service to host our MySql instance for storage of registered user account data and to host our website. When you visit our website and use our service, your personal data is processed on AWS servers.

When you use our service, your personal data, such as display name, email, IP address are processed on AWS servers. The use of AWS is based on a legitimate interest in the most accurate and reliable delivery of our services.

For more information, see the AWS privacy policy: https://aws.amazon.com/privacy/?nc1=h_ls.

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