# Monarx

> Help center for Monarx

## Getting Started

- [Why Monarx?](https://support.monarx.com/en/articles/5684480-why-monarx.md): Automatic malware protection for Linux web hosting providers
- [PoC Overview - What to Expect](https://support.monarx.com/en/articles/5832035-poc-overview-what-to-expect.md): What to expect in your free 4-week trial period
- [PoC Evaluation Criteria](https://support.monarx.com/en/articles/5832137-poc-evaluation-criteria.md): Considerations for evaluating Monarx's performance in a PoC
- [Understanding Monarx Malware Classifications](https://support.monarx.com/en/articles/14472200-understanding-monarx-malware-classifications.md)
- [Sign Up New Organization](https://support.monarx.com/en/articles/5832059-sign-up-new-organization.md): Create a new enterprise account for your organization
- [Installing the Agent & Protect](https://support.monarx.com/en/articles/5684177-installing-the-agent-protect.md): Installing the Monarx Agent & Protect PHP extension on your servers
- [iframe / Plugin Views](https://support.monarx.com/en/articles/13722195-iframe-plugin-views.md): End User iFrame
- [Web App Overview](https://support.monarx.com/en/articles/5684980-web-app-overview.md): A brief introduction to the Monarx web application
- [Basic Terminology](https://support.monarx.com/en/articles/5685025-basic-terminology.md): Getting started with some basic Monarx terminology

## Monarx Agent & Protect

- [Monarx Installation](https://support.monarx.com/en/articles/10874528-monarx-installation.md): Installing Monarx Packages
- [Pre Release Repository Configuration](https://support.monarx.com/en/articles/11201401-pre-release-repository-configuration.md): How to configure the pre-release repository to get the latest builds before general availability
- [cPanel, WHM, Plesk & DirectAdmin Plugin/Module](https://support.monarx.com/en/articles/5837439-cpanel-whm-plesk-directadmin-plugin-module.md): Installation of the Monarx Domain Owner UI \(control panel plugin\)
- [Advanced Agent Configuration](https://support.monarx.com/en/articles/5684188-advanced-agent-configuration.md)
- [Unattended Agent Installation](https://support.monarx.com/en/articles/10902809-unattended-agent-installation.md)
- [Auditd Overview and Installation](https://support.monarx.com/en/articles/9500191-auditd-overview-and-installation.md): Monarx Agent and Auditd
- [Protect Overview and Installation](https://support.monarx.com/en/articles/10874051-protect-overview-and-installation.md)
- [Monarx Protect: ThreatShield Addon](https://support.monarx.com/en/articles/11021596-monarx-protect-threatshield-addon.md): Monarx ThreatShield delivers a variety of features including WAF, Virtual Patching, IP Blocking, and more.
- [Troubleshooting: Monarx Protect Extension Not Installed or Not Loading](https://support.monarx.com/en/articles/15925807-troubleshooting-monarx-protect-extension-not-installed-or-not-loading.md)

## Monarx Web App

- [Overview of Monarx Dashboard](https://support.monarx.com/en/articles/14645686-overview-of-monarx-dashboard.md)
- [Overview of Network \(SmartWAF\)](https://support.monarx.com/en/articles/15938014-overview-of-network-smartwaf.md)
- [Overview of Runtime Events \(ThreatShield\)](https://support.monarx.com/en/articles/14645892-overview-of-runtime-events-threatshield.md)
- [Overview of Processes Page](https://support.monarx.com/en/articles/14646105-overview-of-processes-page.md)
- [Overview of Files page](https://support.monarx.com/en/articles/14647040-overview-of-files-page.md)
- [Overview of Monitoring](https://support.monarx.com/en/articles/15937976-overview-of-monitoring.md)
- [Overview of Site Cleanups](https://support.monarx.com/en/articles/15938094-overview-of-site-cleanups.md)
- [Overview of Per-User Active Protection](https://support.monarx.com/en/articles/15938308-overview-of-per-user-active-protection.md)
- [Inviting New Users](https://support.monarx.com/en/articles/5839301-inviting-new-users.md): Instructions for how to invite new users into your org's enterprise account
- [How to Submit a WordPress Site Cleanup](https://support.monarx.com/en/articles/14093703-how-to-submit-a-wordpress-site-cleanup.md)
- [How to report a ThreatShield False Positive \(Access Denied\)](https://support.monarx.com/en/articles/14472534-how-to-report-a-threatshield-false-positive-access-denied.md)
- [How to report a False Positive classification on a file](https://support.monarx.com/en/articles/14472452-how-to-report-a-false-positive-classification-on-a-file.md)
- [How to request a file to be Whitelisted](https://support.monarx.com/en/articles/14472634-how-to-request-a-file-to-be-whitelisted.md)
- [How to disable or override ThreatShield Rules?](https://support.monarx.com/en/articles/15554870-how-to-disable-or-override-threatshield-rules.md)

## FAQs \(Frequently Asked Questions\)

- [Does Monarx offers email notifications?](https://support.monarx.com/en/articles/14668563-does-monarx-offers-email-notifications.md)
- [Differences between SmartWAF and ThreatShield](https://support.monarx.com/en/articles/14657111-differences-between-smartwaf-and-threatshield.md)
- [Can I Install Monarx on My Website?](https://support.monarx.com/en/articles/14668836-can-i-install-monarx-on-my-website.md)
- [How to Update Monarx Sofware to the Latest Version](https://support.monarx.com/en/articles/14668947-how-to-update-monarx-sofware-to-the-latest-version.md)
- [What is your file size limit?](https://support.monarx.com/en/articles/14669028-what-is-your-file-size-limit.md)
- [Can Monarx be used alongside other security services?](https://support.monarx.com/en/articles/14669031-can-monarx-be-used-alongside-other-security-services.md)
- [Can you clean WordPress sites?](https://support.monarx.com/en/articles/14669134-can-you-clean-wordpress-sites.md)
- [Does Monarx Offer Email Scanning?](https://support.monarx.com/en/articles/14669771-does-monarx-offer-email-scanning.md)
- [Does Monarx Offer Database Scanning?](https://support.monarx.com/en/articles/14669824-does-monarx-offer-database-scanning.md)
- [How Often Does Monarx Scan?](https://support.monarx.com/en/articles/14669999-how-often-does-monarx-scan.md)
- [What Happens if Monarx Misses a Threat?](https://support.monarx.com/en/articles/14670050-what-happens-if-monarx-misses-a-threat.md)
- [What is Monarx Active Protection Mode?](https://support.monarx.com/en/articles/14691251-what-is-monarx-active-protection-mode.md)
- [Why Was My Website Reinfected After a Cleanup?](https://support.monarx.com/en/articles/14691406-why-was-my-website-reinfected-after-a-cleanup.md)
- [Can I Use Monarx and Patchstack at the Same Time?](https://support.monarx.com/en/articles/14691486-can-i-use-monarx-and-patchstack-at-the-same-time.md)
- [What Information Does Monarx Send to the Cloud?](https://support.monarx.com/en/articles/14691538-what-information-does-monarx-send-to-the-cloud.md)
- [Why Does the Initial Malware Scan Take a Long Time?](https://support.monarx.com/en/articles/14692113-why-does-the-initial-malware-scan-take-a-long-time.md)
- [Monarx Plugin Support](https://support.monarx.com/en/articles/14728400-monarx-plugin-support.md)
- [What is the Monarx Analyzer \(monarx-analyzer.php\) ?](https://support.monarx.com/en/articles/14742524-what-is-the-monarx-analyzer-monarx-analyzer-php.md)
- [Which Ubuntu Versions Does Monarx Support?](https://support.monarx.com/en/articles/14761584-which-ubuntu-versions-does-monarx-support.md)
- [Understanding the Files Module Export](https://support.monarx.com/en/articles/14788210-understanding-the-files-module-export.md)
- [Technical Requirements for WordPress Site Cleanup](https://support.monarx.com/en/articles/14809660-technical-requirements-for-wordpress-site-cleanup.md)
- [How to Reset Your Monarx Password](https://support.monarx.com/en/articles/15936221-how-to-reset-your-monarx-password.md)
- [How to Create an IP Rule Override \(Block or Ignore an IP\)](https://support.monarx.com/en/articles/15936315-how-to-create-an-ip-rule-override-block-or-ignore-an-ip.md)
- [Can I Trigger a Malware Scan from the Monarx cPanel Plugin?](https://support.monarx.com/en/articles/15936515-can-i-trigger-a-malware-scan-from-the-monarx-cpanel-plugin.md)
- [How to Trigger a Manual Malware Scan](https://support.monarx.com/en/articles/15936581-how-to-trigger-a-manual-malware-scan.md)
- [Why Am I Getting a 403 Error on the Monarx Web App?](https://support.monarx.com/en/articles/15937829-why-am-i-getting-a-403-error-on-the-monarx-web-app.md)
- [What Does "Unlock This Powerful Feature" Mean?](https://support.monarx.com/en/articles/15937874-what-does-unlock-this-powerful-feature-mean.md)
- [How to Enable 2FA/MFA in the Monarx Web App](https://support.monarx.com/en/articles/15938617-how-to-enable-2fa-mfa-in-the-monarx-web-app.md)
- [How to Disable the Monarx Protect PHP Extension](https://support.monarx.com/en/articles/16189809-how-to-disable-the-monarx-protect-php-extension.md)

## Monarx API

- [Monarx API Reference](https://support.monarx.com/en/articles/5832143-monarx-api-reference.md)
- [Provisioning API Keys](https://support.monarx.com/en/articles/5684268-provisioning-api-keys.md)
- [RSQL Filters with Collection And Export Endpoints](https://support.monarx.com/en/articles/5684266-rsql-filters-with-collection-and-export-endpoints.md)

## Release Notes

- [Agent Release Notes](https://support.monarx.com/en/articles/5684258-agent-release-notes.md): Release notes for the Monarx Agent
- [Protect Release Notes](https://support.monarx.com/en/articles/5684257-protect-release-notes.md): Release notes for Protect, the Monarx PHP extension

## Monarx Billing

- [Adding Additional Users to your Billing Account](https://support.monarx.com/en/articles/9670375-adding-additional-users-to-your-billing-account.md): Users can manage your billing accounts with granular permissions.
- [Managing Account Contacts](https://support.monarx.com/en/articles/9670588-managing-account-contacts.md): Manage those who receive notifications related to your Monarx Billing Account.
- [Managing my Card Details](https://support.monarx.com/en/articles/9702056-managing-my-card-details.md): Managing your card details to make payments to Monarx
- [Making a Payment to Monarx](https://support.monarx.com/en/articles/10079431-making-a-payment-to-monarx.md)

## Miscellaneous

- [Sample File Upload](https://support.monarx.com/en/articles/5684267-sample-file-upload.md)
- [Contact Us](https://support.monarx.com/en/articles/5684250-contact-us.md)
- [Enabling Core Dumps for PHP-FPM](https://support.monarx.com/en/articles/13703904-enabling-core-dumps-for-php-fpm.md)
- [How to disable Monarx WordPress Integration](https://support.monarx.com/en/articles/14094392-how-to-disable-monarx-wordpress-integration.md)
- [WordPress Cleanup Service Policy](https://support.monarx.com/en/articles/14311618-wordpress-cleanup-service-policy.md)
- [Access Denied Page by Monarx](https://support.monarx.com/en/articles/14466486-access-denied-page-by-monarx.md)
- [Monarx Site Cleanup and Cloudflare WAF](https://support.monarx.com/en/articles/14628353-monarx-site-cleanup-and-cloudflare-waf.md)
- [Monarx Technical Support Hours & Response Times](https://support.monarx.com/en/articles/14708901-monarx-technical-support-hours-response-times.md)
- [When to Submit a WordPress Site Cleanup Request](https://support.monarx.com/en/articles/15657027-when-to-submit-a-wordpress-site-cleanup-request.md)
- [Site Cleanup Capabilities: Publicly Accessible vs. Inaccessible Sites](https://support.monarx.com/en/articles/15657137-site-cleanup-capabilities-publicly-accessible-vs-inaccessible-sites.md)
- [How to Whitelist Monarx IPs on Your Server](https://support.monarx.com/en/articles/15659149-how-to-whitelist-monarx-ips-on-your-server.md)
- [Enabling Core Dumps for Apache \(mod\_php\)](https://support.monarx.com/en/articles/15695123-enabling-core-dumps-for-apache-mod_php.md)
- [Enabling Core Dumps for LiteSpeed / OpenLiteSpeed \(LSPHP\)](https://support.monarx.com/en/articles/15695224-enabling-core-dumps-for-litespeed-openlitespeed-lsphp.md)
- [How to Enable Monarx Features During Your Free Trial](https://support.monarx.com/en/articles/15695343-how-to-enable-monarx-features-during-your-free-trial.md)

## Trust

- [EULA](https://support.monarx.com/en/articles/5684017-eula.md): Monarx END USER LICENSE AGREEMENT \(EULA\)
- [Responsible Disclosure](https://support.monarx.com/en/articles/5684042-responsible-disclosure.md): Monarx Responsible Disclosure

## WHMCS Upsell Module by Monarx

- [Getting Started Overview](https://support.monarx.com/en/articles/8519095-getting-started-overview.md): The Monarx Upsell Program enables WHMCS to provide their clients with a freemium version of Monarx & attractive upsell opportunities.
- [Enterprise Account](https://support.monarx.com/en/articles/8519118-enterprise-account.md)
- [WHMCS Module Requirements](https://support.monarx.com/en/articles/8519153-whmcs-module-requirements.md): Requirements for the WHMCS Upsell Module by Monarx
- [Pre-launch Checklist](https://support.monarx.com/en/articles/8519161-pre-launch-checklist.md)
- [Module Installation](https://support.monarx.com/en/articles/8519170-module-installation.md)
- [Module Activation](https://support.monarx.com/en/articles/8519180-module-activation.md)
- [Existing VPS/Server Clients](https://support.monarx.com/en/articles/8519237-existing-vps-server-clients.md)
- [Deploy to New VPS/Server Clients](https://support.monarx.com/en/articles/8519245-deploy-to-new-vps-server-clients.md)
- [Checkout & Upgrades via WHMCS Addons](https://support.monarx.com/en/articles/8519303-checkout-upgrades-via-whmcs-addons.md)
- [CTAs, Notifications & Alerts](https://support.monarx.com/en/articles/8519296-ctas-notifications-alerts.md)
- [Settings](https://support.monarx.com/en/articles/8519325-settings.md): Explain the settings section of the WHMCS Upsell Module by Monarx
- [Managing Leads](https://support.monarx.com/en/articles/8827299-managing-leads.md): An introduction to the leads management interface.
- [Configuring the module for Shared Hosting upsell](https://support.monarx.com/en/articles/9221053-configuring-the-module-for-shared-hosting-upsell.md): How to ensure that your shared hosting environments are ready for Active Protection in Shared Environments.
- [Cron Jobs](https://support.monarx.com/en/articles/9291793-cron-jobs.md): How to use the WHMCS Upsell Module Cron Job and the Cron Tasks available.
- [Required Credential Permissions](https://support.monarx.com/en/articles/9572194-required-credential-permissions.md): API Key Permissions required for the WHMCS Module
- [Customising the default templates](https://support.monarx.com/en/articles/9708050-customising-the-default-templates.md): The Monarx Upsell Module provides templates that can be updated.
- [Adding Support for Custom Server Modules](https://support.monarx.com/en/articles/10097711-adding-support-for-custom-server-modules.md)
- [Using Automatic Hostname Matching for VPS Upsells](https://support.monarx.com/en/articles/11390318-using-automatic-hostname-matching-for-vps-upsells.md): Configuring the module to automatically relate VPS' to Agents for easy activation.

## Support Tickets

- [How to Submit a Support Ticket](https://support.monarx.com/en/articles/11165340-how-to-submit-a-support-ticket.md): Submitting Support Tickets to Monarx